Follow

I have been suspended

This likely occurs due to a violation of Hornet’s terms of service.

Our Review team must ensure that all profile contents stick to our profile guidelines.

Suspended users will not have access to Hornet, and will receive an account suspension message.

If you think we made a mistake, please contact us at feedback@gethornet.com and let us know the account ID you see on the suspension message (it’s generally an 8-digit number).

If we have received reports that you are using someone else's pictures, or may be underage, then we will ask you to send us some identification to confirm your identity and date of birth.

Was this article helpful?
7 out of 12 found this helpful
Have more questions? Submit a request

59 Comments

  • 0
    Avatar
    om13

    Mon compte a été suspendu pour aucune raison valable

  • 0
    Avatar
    omer caparoglu

    Dear Aleksandr
    Please save my account. İ have been sent many e-mails for asking your help

  • 0
    Avatar
    omer caparoglu

    The problem has not been solved yet.  Please save my last 48 hours conversation history 

  • 0
    Avatar
    dizzee

    Mon compte a été supprimé sans raison précise. J'aimerais comprendre prq

  • 0
    Avatar
    dark1fader

    Please re open my account again..nobody answered me..

  • 0
    Avatar
    Arron rattanak

    My account can't open 

  • 0
    Avatar
    Wasim Popal

    Dear Aleksandr my account was suspended two days ago and I sent you a lot of messages but I still can't use my account.
    Please help me with this...

  • 0
    Avatar
    Yener tOne

    Hi Alexander,
    Thank you for your respond but i cant opened my account still :(

  • 0
    Avatar
    ALP BAHADIR

    My account is suspended, and you still haven't lift the ban. I have sent you a lot of e-mails about this, but you don't deal with mu query. Please open my profile back. My id is 13297172

  • 0
    Avatar
    Damien

    My account is suspended an i have you a e-mails

    about this.please open my profile back.this is my

    Id 11312727 ok tq

  • 0
    Avatar
    Raul ViBri

    Please reactivate my account, i haven't violated any of the terms.

  • 0
    Avatar
    Moises Teodoro da Silva Filho

    I have sent by now 4 e-mails to support and still haven't been replied on why my account have been suspended. I'm really disappointed on you guys. I didn't violate any of the rules.

  • 0
    Avatar
    smartkhrobsin

    My account me block please help me.

  • 0
    Avatar
    Insar

    So, it looks like you absolutely don't care about your users.

    Edited by Insar
  • 0
    Avatar
    luisnegrete22

    I have not violated any terms , please help reactivate

  • 0
    Avatar
    Ren enh

    i have no violated any terms,please could you reactive my account again.

    i use lots of application is the same information there is no problem with them but i was suspended by hornet why ?? i am not agree with you i have no violated ant terms, i insist of this subject beacuse i am right!

  • 0
    Avatar
    Yener tOne

    I'm waiting for your help to open my account. I guess the complaint of the people who hate some bastard again, I guess. Is not it normal for me to say my good words to people who are giving me mischievous messages or bad words? I am very uncomfortable with this situation. Please help me open my account. After that I will block without answering anyone. Instead of opening a new account, I accept my mistake like a man and wait for help. Because it's my own. I want my account. If not, report it. According to him, I will have to use another program. But I love Hornet. Help you. I want.

  • 0
    Avatar
    Rizki Demansa

    Noob team hornet... no answered, no reply... just watching the users complain... no act... pls reactive my account...

  • 0
    Avatar
    Çağrı Ozer

    Hesabım askıya alındı duzeltmeniz mümkün mü

  • 0
    Avatar
    hakan

    yeni hesap açtım uygulamadan giremiyorum yeni hesap olmasına rağmen hesabınız askıya alınmıştır diyor bu saçmalığı duzeltin kullanıcı adı: jhazt

  • 0
    Avatar
    hakan

    görünüşe bakılırsa benim gibi çok kişi var şu sorunu duzeltin

  • 0
    Avatar
    Christorama1

    bonjour

    mon compte a été suspendu hier, j'avais mis une photo de profil inadaptée, je souhaitais la changer mais je ne peux plus me connecter à mon compte depuis ce matin

    merci de votre aide

    cordialement

    christo

     

  • 0
    Avatar
    Ashkanathletic30

    OK. You right!
    But how can you help me to fix this problem?!

  • 0
    Avatar
    Reza

    I have no violated any terms,please help me I have send you a lot of emails about this ,but I still can't use my account .please open my profile back my idi is 33030721tanx

     

  • 0
    Avatar
    louis schuster

    Hello mon compte a supprimé ! J'ai denouveau avoir accès 

  • 0
    Avatar
    Arya Mendoza

    i'm sorry for my mistake

  • 0
    Avatar
    Zul

    hallo hornet, why I can not open my account on the iphone .. I never do anything that violated by hornet..

    i need my account back.. Pleasee

  • 0
    Avatar
    kolyashka12

    Dear stuff, safe my account, i use only my pics.I never do anything that violated by hornet.

  • 0
    Avatar
    Fernando Hernández Contreras

    Hello Hornet Staff, good morning, please, I beg you to save my accound, I didn't do anything wrong, I swear, just because a dude got angry because I didn't want to answer his messages, he reported my account and now I can't use the app anymore please, I beg you. I am not underage, I have no nudes in my profile and I am not rude with the guys, I am the guy of the photos, please, help me to get my account back, please! ID: 26709998

  • 0
    Avatar
    Papah Om Dhika

    Akun hotnet saya ditangguhkan bagaimana cara saya membukanya kembali

Please sign in to leave a comment.
Powered by Zendesk