Moment Boost increases the visibility of your photo Moment for 24 hours, helping it reach a much larger audience while keeping it in its normal chronological position in the feed. Boosted Moments are marked with a Boosted label.
By increasing your reach, a Moment Boost can help you get more views, likes, comments, and chats. This can be especially useful if you live outside busy areas or want to grow your audience and engagement on Hornet.
How to boost a Moment
- Post a photo Moment (feed photo).
- Tap Boost at the bottom right corner under your Moment.
- Review and confirm your payment details.
- Submit your purchase.
Once your purchase is complete, your Moment will be sent for moderation review.
Why is my Moment Boost still pending after payment?
All boosted Moments are reviewed by our moderation team before they are promoted. Once your Moment is approved, the boost will begin automatically and your Moment will become visible to a larger audience.
While moderation reviews are usually completed quickly, processing times may vary.
What happens if my boosted Moment is rejected?
If your boosted Moment is rejected during moderation, your Moment Boost is not lost. It will remain available on your account and can be used again on another Moment in the future. When you're ready to boost a new Moment, you'll see your available Boost during the boosting process.
If your Moment was rejected and you cannot reuse the Boost, contact support for assistance.
What happens if I delete a boosted Moment?
If you delete a boosted Moment yourself, the Boost cannot be restored or used again. Make sure you want to remove the Moment before deleting it.
Why did my boosted Moment receive fewer interactions than expected?
All boosted Moments are processed using the same boosting algorithm. While the boost itself functions the same way for every post, the visibility and engagement received may vary due to factors such as member activity, time of day, holidays, seasonal trends, and overall demand for boosted content at that time.
As a result, two boosted Moments may receive different levels of engagement even though both were boosted successfully.
Still need help? Email us at feedback@hornet.com. Please include your username so we can find your account faster. It appears on your profile page, at the top center of the screen, and begins with the "@" symbol.